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Bug #46581 Error 1720: File not found Line 182, Column 9
Submitted: 2008-11-15 19:27 UTC Modified: 2009-05-27 01:00 UTC
Votes:21
Avg. Score:4.6 ± 0.7
Reproduced:20 of 20 (100.0%)
Same Version:9 (45.0%)
Same OS:14 (70.0%)
From: artist at wavenet dot org Assigned: jmertic (profile)
Status: No Feedback Package: Windows Installer
PHP Version: 5.2.6 OS: Windows XP
Private report: No CVE-ID: None
View Developer Edit
 [2008-11-15 19:27 UTC] artist at wavenet dot org 
Description:
------------
Right near the end of the insallation of:
php-5.2.6-nts-win32-installer.msi
I get an error message box on screen. Pasted below is information about this error from the Event Viewer:

Product: PHP 5.2.6 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.  Custom action configIIS4 script error -2146828235, Microsoft VBScript runtime error: File not found Line 182, Column 9,  

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I ran the installer from an administrative account. Starting vbscript.dll using the regsvr32 command did not make a difference. The language in effect is English (United States). The decimal separator was a decimal point.

I am not using the MS Internet Information Server. I am using LightTPD instead. I did select the IIS FastCGI radio button in the Web Server Setup installation page because I needed the file php-cgi.exe for Fast CGI which it does not otherwise install. When I deselect this IIS option I get an error message box that the installation has failed, and there is no entry in the Event Viewer about what this failure is.

Using the snapshot is not a good option because although this installation is for local development, and not a production server, I still need reliability so website development is not disrupted. If this can be fixed or worked around in 5.2.6 I need to know how.

Expected result:
----------------
A PHP installation

Actual result:
--------------
In spite of this error PHP did seem to install the files. But it seems I cannot make changes to the installation. I tried to change it to not install SNMP but on PHP startup I still get errors related to this package after deselecting its option in Add/Remove Programs. The output of my startup batch file:

Starting LightTPD...

LightTPD/1.4.20-1 (Win32) - with SSL Support
A fast, secure and flexible webserver...

This version is built for WLMP Webserver Package, http://en.wlmp-project.net/
The package is compiled with GCC under 'i686-pc-cygwin' platform.
Build-Date: Oct  6 2008 17:30:39

Starting PHP FastCGI...
Cannot find module (IP-MIB): At line 0 in (none)
Cannot find module (IF-MIB): At line 0 in (none)
Cannot find module (TCP-MIB): At line 0 in (none)
Cannot find module (UDP-MIB): At line 0 in (none)
Cannot find module (SNMPv2-MIB): At line 0 in (none)
Cannot find module (SNMPv2-SMI): At line 0 in (none)
Cannot find module (UCD-SNMP-MIB): At line 0 in (none)
Cannot find module (UCD-DEMO-MIB): At line 0 in (none)
Cannot find module (SNMP-TARGET-MIB): At line 0 in (none)
Cannot find module (SNMP-VIEW-BASED-ACM-MIB): At line 0 in (none)
Cannot find module (SNMP-COMMUNITY-MIB): At line 0 in (none)
Cannot find module (UCD-DLMOD-MIB): At line 0 in (none)
Cannot find module (SNMP-FRAMEWORK-MIB): At line 0 in (none)
Cannot find module (SNMP-MPD-MIB): At line 0 in (none)
Cannot find module (SNMP-USER-BASED-SM-MIB): At line 0 in (none)
Cannot find module (SNMP-NOTIFICATION-MIB): At line 0 in (none)
Cannot find module (SNMPv2-TM): At line 0 in (none)

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 [2008-12-25 22:02 UTC] chingwen823 at gmail dot com 
Report same bug with php-5.2.8-win32-installer.msi


The Log file
==================
Action start 05:45:14: configIIS4.
MSI (s) (80:24) [05:45:14:281]: Generating random cookie.
MSI (s) (80:24) [05:45:14:281]: Created Custom Action Server with PID 3700 (0xE74).
MSI (s) (80:70) [05:45:14:312]: Running as a service.
MSI (s) (80:70) [05:45:14:312]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (80:EC) [05:45:14:359]: Note: 1: 2205 2:  3: Error 
MSI (s) (80:EC) [05:45:14:359]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1720 
MSI (s) (80:EC) [05:45:15:703]: Note: 1: 2205 2:  3: Error 
MSI (s) (80:EC) [05:45:15:703]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
MSI (s) (80:EC) [05:45:15:703]: Product: PHP 5.2.8 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.  Custom action configIIS4 script error -2146828235, Microsoft VBScript ???涥?q???~: ?䤣???ɮ? Line 182, Column 9,  

========================
 [2009-01-13 04:24 UTC] sysplex at rocketmail dot com 
Have the same problem with 5.2.8 and the c:\Program files\PHP\ directory does not exist i.e. no php installation at all. Selected the "IIS ISAPI module" option. All other options used were the default. 

Event log...

Product: PHP 5.2.8 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.  Custom action configIIS4 script error -2146828235, Microsoft VBScript runtime error: File not found Line 182, Column 9,  

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 [2009-01-28 19:12 UTC] tim dot love at fnf dot com 
found a work around.  download the zip file extract to your install directory then run the installer.  it appears that the msi is not extracting the files.
 [2009-05-19 18:57 UTC] jmertic@php.net 
Please try using this CVS snapshot:

  http://snaps.php.net/php5.2-latest.tar.gz
 
For Windows:

  http://windows.php.net/snapshots/
 [2009-05-27 01:00 UTC] php-bugs at lists dot php dot net 
No feedback was provided for this bug for over a week, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".
 
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