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Bug #42257 Cannot uninstall 5.2.3
Submitted: 2007-08-09 15:29 UTC Modified: 2008-08-22 18:15 UTC
From: ravendon69 at charter dot net Assigned: jmertic (profile)
Status: Closed Package: Windows Installer
PHP Version: 5CVS-2007-08-09 (CVS) OS: Windows XP
Private report: No CVE-ID: None
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 [2007-08-09 15:29 UTC] ravendon69 at charter dot net 
Description:
------------
PHP 5.2.3, Windows XP SP2, Intel Celeron

I'm trying to uninstall php 5.2.3. I get the following. This occurs if I try to install over, uninstall or change. 

"Error, trying to access the local web service: GetObject Failed. You will need to manually configure the web server."

Hit Ok. 

"Error trying access httpd.conf file. You will need to manually configure the web server."

Hit OK.

"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2343."

It is impossible for me to remove this software. I can't use your .msi installer to overwrite it or repair it. 

How do I get rid of it?

Patches

Pull Requests

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 [2007-08-10 12:59 UTC] jani@php.net 
Assigned to the installer maintainer.
 [2007-08-10 15:20 UTC] jmertic@php.net 
Try this

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/msizap_exe.asp
 [2007-08-11 05:27 UTC] ravendon69 at charter dot net 
What would I do with msizap_exe? 

What command should I enter?
 [2007-08-11 11:50 UTC] jani@php.net 
John, shouldn't you rather fix the installer for it to be able to uninstall properly? :)
 [2007-08-13 11:27 UTC] jmertic@php.net 
From the error messages that were submitted, it appears all web servers were selected to be installed, which sounds like caused the problems. I am looking into a way to eliminate that being an option in the future.

ravendon69, if you would like to submit the error.log file produced with the following command to jmertic@php.net, I can look into the error further:

msiexec /x php-5.2.3-win32-installer.msi /l*v error.log

However, the msizap command is the way to uninstall an MSI that doesn't want to on it's own.
 [2007-08-13 14:39 UTC] jmertic@php.net 
This bug has been fixed in CVS.

Snapshots of the sources are packaged every three hours; this change
will be in the next snapshot. You can grab the snapshot at
http://snaps.php.net/.
 
Thank you for the report, and for helping us make PHP better.

Fixed being able to install multiple Web Servers from the UI in CVS.

I'm working with ravendon69 separately to help him get PHP uninstalled.
 
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