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[2018-02-16 05:27 UTC] bbent67888 at mail dot com
Description: ------------ I see a random crash in my Windows Event Viewer. There is nothing in my PHP error log. This indicates a problem interacting with the MS C runtime. Faulting application name: php-cgi.exe, version: 7.2.2.0, time stamp: 0x5a7219e5 Faulting module name: ucrtbase.dll, version: 10.0.14393.1770, time stamp: 0x59bf2b6f Exception code: 0xc0000005 Fault offset: 0x000000000001f084 Faulting process id: 0x17f4 Faulting application start time: 0x01d3a6b90e8b807f Faulting application path: C:\Program Files\PHP\7.2\php-cgi.exe Faulting module path: C:\Windows\System32\ucrtbase.dll Report Id: 8afb697e-1cd0-43cd-a9e8-067f9fd96d6e Faulting package full name: Faulting package-relative application ID: Test script: --------------- Not sure how to reproduce. Happy to try if you can find a hint from that crash trace. PatchesPull RequestsHistoryAllCommentsChangesGit/SVN commits
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Last updated: Mon Nov 03 09:00:02 2025 UTC |
We experience the same error when cycling the Wordpress function wp_update_user(). Here's the DebugDiag analysis result: DebugDiag Analysis Report Dumps: 2/2 Rules: 1/1 2 Error 0 Warning 0 Information 4 Notification Analysis Summary Error Description Recommendation In php-cgi.exe_210531_125249.dmp the assembly instruction at ucrtbase!abort+4e in C:\Windows\System32\ucrtbase.dll from Microsoft Corporation has caused an unknown exception (0xc0000409) on thread 11 Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\ucrtbase.dll. In php-cgi.exe_210531_125253.dmp the assembly instruction at ucrtbase!abort+4e in C:\Windows\System32\ucrtbase.dll from Microsoft Corporation has caused an unknown exception (0xc0000409) on thread 11 Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\ucrtbase.dll. Notification Description Recommendation DebugDiag determined that this dump file (php-cgi.exe_210531_125249.dmp) is a crash dump and did not perform any hang analysis. To run both hang rules and crash rules on crash dumps, select the following option in the 'Preferences' tab of the 'Settings' page in DebugDiag.Analysis.exe: 'For crash dumps, run hang rules and crash rules' DebugDiag determined that this dump file (php-cgi.exe_210531_125253.dmp) is a crash dump and did not perform any hang analysis. To run both hang rules and crash rules on crash dumps, select the following option in the 'Preferences' tab of the 'Settings' page in DebugDiag.Analysis.exe: 'For crash dumps, run hang rules and crash rules' DebugDiag failed to locate the PEB (Process Environment Block) in php-cgi.exe_210531_125249.dmp, and as a result, debug analysis for this dump may be incomplete or inaccurate. It is recommended that you get another dump of the target process when the issue occurs to ensure accurate data is reported DebugDiag failed to locate the PEB (Process Environment Block) in php-cgi.exe_210531_125253.dmp, and as a result, debug analysis for this dump may be incomplete or inaccurate. It is recommended that you get another dump of the target process when the issue occurs to ensure accurate data is reported Analysis Details CrashHangAnalysis Report for php-cgi.exe_210531_125249.dmp Type of Analysis Performed Crash Analysis Machine Name Operating System Windows Server 2016 - 14393 Number Of Processors Process ID 26320 Process Image C:\PHP\php-cgi.exe Command Line "C:\PHP\php-cgi.exe" System Up-Time 31 day(s) 00:45:29 Process Up-Time 00:00:03 Processor Type X64 Process Bitness 64-Bit Faulting Thread Entry point mso20win32client!Ordinal720+2d88 Create time 31/05/2021 12:52:48 Time spent in user mode 0 Days 0:0:0.0 Time spent in kernel mode 0 Days 0:0:0.0 ucrtbase!abort+4e 0007ff7`00000003 0000000`00000003 00000db`f0fffbf0 0000000`00000001 ucrtbase!terminate+1f 0000000`00000080 0000000`00008000 0000020`00001000 0000000`01000000 php_cgi+3cd7 0000000`00000000 0000000`00000001 0000000`00000000 0000000`00000001 KERNELBASE!UnhandledExceptionFilter+157 0000000`00000000 0007fff`ad46e508 0000000`00000000 0007fff`9f724a00 ntdll!RtlUserThreadStart$filt$0+38 0000000`00020002 0000006`00000001 0007fff`aa9184d4 00000db`f0fffb50 ntdll!_C_specific_handler+96 0000000`00000000 00000db`f0ffdc70 00000db`f0ffeb00 00000db`f0ffeb00 ntdll!RtlpExecuteHandlerForException+d 0007fff`aa9b4498 00000db`f0ffeb00 00001fb`5fefea00 0007fff`a1a9843e ntdll!RtlDispatchException+373 00000db`0c00000c 0007fff`6f4e3cb2 00000db`f0ffe2c0 00001fb`55950000 ntdll!RtlRaiseException+2d9 00001fb`581830d0 0007fff`6f6a4310 00000db`f0fff7f0 00000db`f0fff280 KERNELBASE!RaiseException+68 00000db`f0fff900 0007fff`6f5f91c3 00000db`f0fff280 00000db`f0fff669 VCRUNTIME140!_CxxThrowException+ad [d:\agent\_work\2\s\src\vctools\crt\vcruntime\src\eh\throw.cpp @ 133] 0007fff`6f480000 00001fb`5fe2b0a0 00000db`f0fff900 0000000`00000000 d:\agent\_work\2\s\src\vctools\crt\vcruntime\src\eh\throw.cpp @ 133 mso20win32client!Ordinal541+1e80c 00000db`f0fff660 00001fb`5fe2b0a0 00000db`f0fff7f0 00000db`f0fff900 mso20win32client!Ordinal541+1ece0 1d7560b`191976b0 039a42c`43daf6b0 0000000`00000000 0000000`00000000 mso20win32client!Ordinal1367+33563 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal857+16db2 00001fb`5fe726b0 0000000`00000000 0000000`00000000 00001fb`5fe726b0 mso20win32client!Ordinal857+8014 00001fb`5fe42900 0000000`00000000 00001fb`5816ce10 0007fff`6f4a2326 mso20win32client!Ordinal857+7f91 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal1301+6d6 0000000`00000000 00001fb`581a3f00 0000000`00000000 0000000`00000000 mso20win32client!Ordinal182+420 00001fb`5fe51cf8 00001fb`581a3f08 00001fb`5fe83f80 0007fff`6f4b9cea mso20win32client!Ordinal182+337 00001fb`5fe51378 00001fb`5fe80cc0 00001fb`581875c0 0007fff`6f48f700 mso20win32client!Ordinal899+cbf 00000db`f0fffb70 0000000`00000000 0000000`00000000 00000db`f0fffb70 mso20win32client!Ordinal899+16ad 0000000`00000000 00001fb`5fdf92e0 0000000`00000000 00000db`f0fffb70 mso20win32client!Ordinal720+2859 00001fb`000089e8 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal720+2de4 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 kernel32!BaseThreadInitThunk+14 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 ntdll!RtlUserThreadStart+21 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 CLR Information Exception Information In php-cgi.exe_210531_125249.dmp the assembly instruction at ucrtbase!abort+4e in C:\Windows\System32\ucrtbase.dll from Microsoft Corporation has caused an unknown exception (0xc0000409) on thread 11 Module Information Image Name: C:\Windows\System32\ucrtbase.dll Symbol Type: PDB Base address: 0x00000003`00905a4d Time Stamp: Sat Apr 11 05:59:29 2020 Checksum: 0x00000000`00000000 Comments: COM DLL: False Company Name: Microsoft Corporation ISAPIExtension: False File Description: Microsoft® C Runtime Library ISAPIFilter: False File Version: 10.0.14393.3659 (rs1_release_1.200410-1813) Managed DLL: False Internal Name: ucrtbase.dll VB DLL: False Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: ucrtbase.dll Legal Trademarks: Mapped Image Name: Original filename: ucrtbase.dll Module name: ucrtbase Private Build: Single Threaded: False Product Name: Microsoft® Windows® Operating System Module Size: 976 KBytes Product Version: 10.0.14393.3659 Symbol File Name: c:\symbols\ucrtbase.pdb\FB16A8A30FFD4D868EA1F6402B3143F81\ucrtbase.pdb Special Build: & Report for php-cgi.exe_210531_125253.dmp Type of Analysis Performed Crash Analysis Machine Name Operating System Windows Server 2016 - 14393 Number Of Processors Process ID 26320 Process Image C:\PHP\php-cgi.exe Command Line "C:\PHP\php-cgi.exe" System Up-Time 31 day(s) 00:45:33 Process Up-Time 00:00:07 Processor Type X64 Process Bitness 64-Bit Faulting Thread Entry point mso20win32client!Ordinal720+2d88 Create time 31/05/2021 12:52:48 Time spent in user mode 0 Days 0:0:0.0 Time spent in kernel mode 0 Days 0:0:0.0 ucrtbase!abort+4e 0007ff7`00000003 0000000`00000003 00000db`f0fffbf0 0000000`00000001 ucrtbase!terminate+1f 0000000`00000080 0000000`00008000 0000020`00001000 0000000`01000000 php_cgi+3cd7 0000000`00000000 0000000`00000001 0000000`00000000 0000000`00000001 KERNELBASE!UnhandledExceptionFilter+157 0000000`00000000 0007fff`ad46e508 0000000`00000000 0007fff`9f724a00 ntdll!RtlUserThreadStart$filt$0+38 0000000`00020002 0000006`00000001 0007fff`aa9184d4 00000db`f0fffb50 ntdll!_C_specific_handler+96 0000000`00000000 00000db`f0ffdc70 00000db`f0ffeb00 00000db`f0ffeb00 ntdll!RtlpExecuteHandlerForException+d 0007fff`aa9b4498 00000db`f0ffeb00 00001fb`5fefea00 0007fff`a1a9843e ntdll!RtlDispatchException+373 00000db`0c00000c 0007fff`6f4e3cb2 00000db`f0ffe2c0 00001fb`55950000 ntdll!RtlRaiseException+2d9 00001fb`581830d0 0007fff`6f6a4310 00000db`f0fff7f0 00000db`f0fff280 KERNELBASE!RaiseException+68 00000db`f0fff900 0007fff`6f5f91c3 00000db`f0fff280 00000db`f0fff669 VCRUNTIME140!_CxxThrowException+ad [d:\agent\_work\2\s\src\vctools\crt\vcruntime\src\eh\throw.cpp @ 133] 0007fff`6f480000 00001fb`5fe2b0a0 00000db`f0fff900 0000000`00000000 d:\agent\_work\2\s\src\vctools\crt\vcruntime\src\eh\throw.cpp @ 133 mso20win32client!Ordinal541+1e80c 00000db`f0fff660 00001fb`5fe2b0a0 00000db`f0fff7f0 00000db`f0fff900 mso20win32client!Ordinal541+1ece0 1d7560b`191976b0 039a42c`43daf6b0 0000000`00000000 0000000`00000000 mso20win32client!Ordinal1367+33563 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal857+16db2 00001fb`5fe726b0 0000000`00000000 0000000`00000000 00001fb`5fe726b0 mso20win32client!Ordinal857+8014 00001fb`5fe42900 0000000`00000000 00001fb`5816ce10 0007fff`6f4a2326 mso20win32client!Ordinal857+7f91 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal1301+6d6 0000000`00000000 00001fb`581a3f00 0000000`00000000 0000000`00000000 mso20win32client!Ordinal182+420 00001fb`5fe51cf8 00001fb`581a3f08 00001fb`5fe83f80 0007fff`6f4b9cea mso20win32client!Ordinal182+337 00001fb`5fe51378 00001fb`5fe80cc0 00001fb`581875c0 0007fff`6f48f700 mso20win32client!Ordinal899+cbf 00000db`f0fffb70 0000000`00000000 0000000`00000000 00000db`f0fffb70 mso20win32client!Ordinal899+16ad 0000000`00000000 00001fb`5fdf92e0 0000000`00000000 00000db`f0fffb70 mso20win32client!Ordinal720+2859 00001fb`000089e8 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal720+2de4 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 kernel32!BaseThreadInitThunk+14 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 ntdll!RtlUserThreadStart+21 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 CLR Information Exception Information In php-cgi.exe_210531_125253.dmp the assembly instruction at ucrtbase!abort+4e in C:\Windows\System32\ucrtbase.dll from Microsoft Corporation has caused an unknown exception (0xc0000409) on thread 11 Module Information Image Name: C:\Windows\System32\ucrtbase.dll Symbol Type: PDB Base address: 0x00000003`00905a4d Time Stamp: Sat Apr 11 05:59:29 2020 Checksum: 0x00000000`00000000 Comments: COM DLL: False Company Name: Microsoft Corporation ISAPIExtension: False File Description: Microsoft® C Runtime Library ISAPIFilter: False File Version: 10.0.14393.3659 (rs1_release_1.200410-1813) Managed DLL: False Internal Name: ucrtbase.dll VB DLL: False Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: ucrtbase.dll Legal Trademarks: Mapped Image Name: Original filename: ucrtbase.dll Module name: ucrtbase Private Build: Single Threaded: False Product Name: Microsoft® Windows® Operating System Module Size: 976 KBytes Product Version: 10.0.14393.3659 Symbol File Name: c:\symbols\ucrtbase.pdb\FB16A8A30FFD4D868EA1F6402B3143F81\ucrtbase.pdb Special Build: & Analysis Rule Summary Rule Name Status Details CrashHangAnalysis - v (2.3.1.1) CompletedHi, we experience the same problem: a cycle on wp_update_user causes a crash in ucrtbase.dll. Note that in the same script we connect also to a MSAccess database to read data. Here's the data analysis: Error Description Recommendation In php-cgi.exe_210531_125249.dmp the assembly instruction at ucrtbase!abort+4e in C:\Windows\System32\ucrtbase.dll from Microsoft Corporation has caused an unknown exception (0xc0000409) on thread 11 Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\ucrtbase.dll. Notification Description Recommendation DebugDiag determined that this dump file (php-cgi.exe_210531_125249.dmp) is a crash dump and did not perform any hang analysis. To run both hang rules and crash rules on crash dumps, select the following option in the 'Preferences' tab of the 'Settings' page in DebugDiag.Analysis.exe: 'For crash dumps, run hang rules and crash rules' DebugDiag failed to locate the PEB (Process Environment Block) in php-cgi.exe_210531_125249.dmp, and as a result, debug analysis for this dump may be incomplete or inaccurate. It is recommended that you get another dump of the target process when the issue occurs to ensure accurate data is reported Analysis Details CrashHangAnalysis Report for php-cgi.exe_210531_125249.dmp Type of Analysis Performed Crash Analysis Machine Name Operating System Windows Server 2016 - 14393 Number Of Processors Process ID 26320 Process Image C:\PHP\php-cgi.exe Command Line "C:\PHP\php-cgi.exe" System Up-Time 31 day(s) 00:45:29 Process Up-Time 00:00:03 Processor Type X64 Process Bitness 64-Bit Faulting Thread Entry point mso20win32client!Ordinal720+2d88 Create time 31/05/2021 12:52:48 Time spent in user mode 0 Days 0:0:0.0 Time spent in kernel mode 0 Days 0:0:0.0 Arg 1 Arg 2 Arg 3 Arg 4 Source ucrtbase!abort+4e 0007ff7`00000003 0000000`00000003 00000db`f0fffbf0 0000000`00000001 ucrtbase!terminate+1f 0000000`00000080 0000000`00008000 0000020`00001000 0000000`01000000 php_cgi+3cd7 0000000`00000000 0000000`00000001 0000000`00000000 0000000`00000001 KERNELBASE!UnhandledExceptionFilter+157 0000000`00000000 0007fff`ad46e508 0000000`00000000 0007fff`9f724a00 ntdll!RtlUserThreadStart$filt$0+38 0000000`00020002 0000006`00000001 0007fff`aa9184d4 00000db`f0fffb50 ntdll!_C_specific_handler+96 0000000`00000000 00000db`f0ffdc70 00000db`f0ffeb00 00000db`f0ffeb00 ntdll!RtlpExecuteHandlerForException+d 0007fff`aa9b4498 00000db`f0ffeb00 00001fb`5fefea00 0007fff`a1a9843e ntdll!RtlDispatchException+373 00000db`0c00000c 0007fff`6f4e3cb2 00000db`f0ffe2c0 00001fb`55950000 ntdll!RtlRaiseException+2d9 00001fb`581830d0 0007fff`6f6a4310 00000db`f0fff7f0 00000db`f0fff280 KERNELBASE!RaiseException+68 00000db`f0fff900 0007fff`6f5f91c3 00000db`f0fff280 00000db`f0fff669 VCRUNTIME140!_CxxThrowException+ad [d:\agent\_work\2\s\src\vctools\crt\vcruntime\src\eh\throw.cpp @ 133] 0007fff`6f480000 00001fb`5fe2b0a0 00000db`f0fff900 0000000`00000000 d:\agent\_work\2\s\src\vctools\crt\vcruntime\src\eh\throw.cpp @ 133 mso20win32client!Ordinal541+1e80c 00000db`f0fff660 00001fb`5fe2b0a0 00000db`f0fff7f0 00000db`f0fff900 mso20win32client!Ordinal541+1ece0 1d7560b`191976b0 039a42c`43daf6b0 0000000`00000000 0000000`00000000 mso20win32client!Ordinal1367+33563 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal857+16db2 00001fb`5fe726b0 0000000`00000000 0000000`00000000 00001fb`5fe726b0 mso20win32client!Ordinal857+8014 00001fb`5fe42900 0000000`00000000 00001fb`5816ce10 0007fff`6f4a2326 mso20win32client!Ordinal857+7f91 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal1301+6d6 0000000`00000000 00001fb`581a3f00 0000000`00000000 0000000`00000000 mso20win32client!Ordinal182+420 00001fb`5fe51cf8 00001fb`581a3f08 00001fb`5fe83f80 0007fff`6f4b9cea mso20win32client!Ordinal182+337 00001fb`5fe51378 00001fb`5fe80cc0 00001fb`581875c0 0007fff`6f48f700 mso20win32client!Ordinal899+cbf 00000db`f0fffb70 0000000`00000000 0000000`00000000 00000db`f0fffb70 mso20win32client!Ordinal899+16ad 0000000`00000000 00001fb`5fdf92e0 0000000`00000000 00000db`f0fffb70 mso20win32client!Ordinal720+2859 00001fb`000089e8 0000000`00000000 0000000`00000000 0000000`00000000 mso20win32client!Ordinal720+2de4 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 kernel32!BaseThreadInitThunk+14 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 ntdll!RtlUserThreadStart+21 0000000`00000000 0000000`00000000 0000000`00000000 0000000`00000000 CLR Information Exception Information In php-cgi.exe_210531_125249.dmp the assembly instruction at ucrtbase!abort+4e in C:\Windows\System32\ucrtbase.dll from Microsoft Corporation has caused an unknown exception (0xc0000409) on thread 11 Module Information Image Name: C:\Windows\System32\ucrtbase.dll Symbol Type: PDB Base address: 0x00000003`00905a4d Time Stamp: Sat Apr 11 05:59:29 2020 Checksum: 0x00000000`00000000 Comments: COM DLL: False Company Name: Microsoft Corporation ISAPIExtension: False File Description: Microsoft® C Runtime Library ISAPIFilter: False File Version: 10.0.14393.3659 (rs1_release_1.200410-1813) Managed DLL: False Internal Name: ucrtbase.dll VB DLL: False Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: ucrtbase.dll Legal Trademarks: Mapped Image Name: Original filename: ucrtbase.dll Module name: ucrtbase Private Build: Single Threaded: False Product Name: Microsoft® Windows® Operating System Module Size: 976 KBytes Product Version: 10.0.14393.3659 Symbol File Name: c:\symbols\ucrtbase.pdb\FB16A8A30FFD4D868EA1F6402B3143F81\ucrtbase.pdb Special Build: & Analysis Rule Summary Rule Name Status Details CrashHangAnalysis - v (2.3.1.1) Completed