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Bug #76375 wiki.php.net: cannot register
Submitted: 2018-05-25 04:09 UTC Modified: 2019-08-28 20:15 UTC
From: zach at zrhoffmn dot net Assigned: kelunik (profile)
Status: Closed Package: Website problem
PHP Version: Irrelevant OS: Firefox on 64-bit Arch Linux
Private report: No CVE-ID: None
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From: zach at zrhoffmn dot net
New email:
PHP Version: OS:

 

 [2018-05-25 04:09 UTC] zach at zrhoffmn dot net 
Description:
------------
Objective:
I tried to register at https://wiki.php.net/rfc/compact?do=register .

Other info: I am pretty sure I put the correct email address in the "To which email address do you have to send an email to now?" field. I gave the "internals" list address.

Expected result:
----------------
Successfully registering

Actual result:
--------------
The page was loading for about 1 minute. After that, I was returned to https://wiki.php.net/rfc/compact?do=register but with 2 error messages:
• There was an unexpected problem communicating with SMTP: Could not open SMTP Port.
• Looks like there was an error on sending the password mail. Please contact the admin!

When I tried to register again, I received 2 error messages again. The first one was blank, and the second one said
• The user could not be created.

I had the same result when I tried again the third time.

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History

AllCommentsChangesGit/SVN commitsRelated reports
 [2018-06-04 11:22 UTC] cmb@php.net
-Status: Open +Status: Feedback -Assigned To: +Assigned To: kelunik
 [2018-06-04 11:22 UTC] cmb@php.net 
Does it still not work?
 [2018-06-04 16:33 UTC] kelunik@php.net
-Status: Feedback +Status: Verified
 [2018-06-04 16:38 UTC] kelunik@php.net 
I'm not sure why the connection to the mail servers doesn't work properly. I've contacted Sascha for more information.
 [2018-06-04 18:19 UTC] zrhoffman at ku dot edu 
>Does it still not work?

Correct, it still does not work.
 [2018-06-09 16:28 UTC] kelunik@php.net
-Status: Verified +Status: Closed
 [2018-06-09 16:28 UTC] kelunik@php.net 
Sorry for the delay, SMTP works again. I have currently enabled IPv4 preference over IPv6, because there seem to be unknown issues with the IPv6 stack.
 [2018-06-10 15:46 UTC] zrhoffman at ku dot edu
-Status: Closed +Status: Assigned
 [2018-06-10 15:46 UTC] zrhoffman at ku dot edu 
I tried 3 times at https://wiki.php.net/compact?do=register but cannot get it to work. The first error is blank, and the second error says "The user could not be created."
 [2018-06-17 16:02 UTC] zrhoffman at ku dot edu
-Status: Assigned +Status: Closed
 [2018-06-17 16:02 UTC] zrhoffman at ku dot edu 
I was able to create a new test user and did receive an email. The reason I was not able to create a user with my desired name is that that username already exists from the first attempt that did not send an email.
 [2018-06-17 16:55 UTC] kelunik@php.net 
A password reset doesn't work to log into the other account?
 [2018-06-17 17:07 UTC] zrhoffman at ku dot edu 
If by "other account", you mean the first one, "zrhoffman", then no, a password reset does not work, because I receive no email. I provided more detail here: https://bugs.php.net/bug.php?id=76491
 [2019-08-28 20:15 UTC] zach at zrhoffmn dot net
-: zrhoffman at ku dot edu +: zach at zrhoffmn dot net
 [2019-08-28 20:15 UTC] zach at zrhoffmn dot net 
#76491 is a duplicate of this bug. This comment should have been added before:


 [2019-01-04 05:29 UTC] zach at zrhoffman dot net

I tried again today and I *did* receive the password reset email! I have not attempted this for a month or two, so no clue when exactly it started working. Closing...
 
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